This Is My Life’s Mission

That understanding came fourteen years later.

In January 2023, I was at a family dinner with a psychologist who worked in a maximum security prison in California. I told her about my late diagnosis, and she explained what ADHD could really mean. Not simply difficulty concentrating, but a significant condition that can affect education, work, relationships, impulse control, health, decision making, and the way a person understands themselves.

During that conversation, she told me that, in her professional experience, at least half of the people she encountered in prison appeared to be living with ADHD that had never been properly diagnosed or understood.

I could not stop thinking about it.

I did not accept her estimate as a scientific figure that could be applied to every prison. I accepted it as a question I had to understand. For about six months, I read countless studies and spoke with many professionals. The deeper I went, the clearer it became that ADHD is represented among incarcerated populations at a much higher rate than in the general population.

Not because ADHD makes someone a criminal. It does not.

I understood that when such a significant condition remains unidentified, misunderstood, and unsupported for years, the consequences can accumulate. They can affect education, employment, relationships, health, substance use, decision making, and interactions with systems that see the behavior but do not always see the person behind it.

At 30, I knew I had ADHD. At 44, I understood the context and the price people may pay when they remain undiagnosed, when their diagnosis is never properly explained to them, or when they spend years without the right support.

During that conversation, she told me that, in her professional experience, at least half of the people she encountered in prison appeared to be living with ADHD that had never been properly diagnosed or understood.

That was the moment when NVOX stopped being another company I was building.
It became my life’s mission.

I want people to understand themselves earlier. I want parents to receive answers before their child begins to believe that they are lazy, difficult, or simply not good enough. I want adults to stop blaming themselves for years of struggle that nobody helped them understand.

I want clinicians to have better tools, better organized information, and more time to do what only a professional can do: see the person behind the information, understand the story, and apply clinical judgment.

I believe technology can make assessment more accessible, organized, and thorough. But it should never replace the person who understands the story and makes the professional decision.

For me, the mission is bigger than the technology. I refuse to accept a reality in which a high quality assessment is mainly available to people who have money, connections, or the good fortune to live near the right specialist. That is also why NVOX Foundation exists.

I know that no company and no system are perfect. Mistakes can happen, things can be delayed, and sometimes a person can leave feeling that nobody listened or that their problem was not handled properly.

But to me, that is not just another customer service ticket.

If I learn that someone came to NVOX during a vulnerable moment and left feeling that we failed them, I genuinely lose sleep over it. Seriously. That is the truth.

If you contacted us through the usual channels and still feel that you did not receive an answer, that the service was not good enough, or that something simply does not feel right, send me a text message or contact me on WhatsApp.