Questions About NVOX? We Have Answers.

A strong ADHD assessment needs evidence that difficulties appear in more than one setting and that relevant patterns were present early in life. For children, educational input helps document school functioning. For adults, input from someone who knew the person before age 12 can help document childhood patterns.

At this stage, payment is made directly through NVOX. We plan to offer broader insurance support in the future. When needed, NVOX can provide a superbill or suitable invoice for self-submission, but reimbursement depends on the customer’s insurance policy and is not guaranteed by NVOX.

Choose NVOX Network during registration. You can then search for your clinician or invite them to join.

Clinical meaning is determined through professional review. AI can help identify patterns, but it does not make a diagnostic decision on its own.

During assessment tasks, NVOX collects task performance data such as response timing and consistency. Automated video- and audio-derived analytics may be generated separately for NVOX Labs research and are not used in diagnostic determinations.

During specific assessment tasks, NVOX may record video and audio after the applicable notices and permissions are provided. Authorized clinicians may review assessment recordings where permitted. Automated video- and audio-derived analytics are maintained separately for NVOX Labs research and are not used in diagnostic determinations. NVOX does not use these recordings for facial recognition, biometric identity verification, or surveillance.

During specific tasks, and only after permission is granted, NVOX may use the camera and microphone or record video and audio. Authorized clinicians may review assessment recordings where permitted. Automated video- and audio-derived analytics are maintained separately for NVOX Labs research and are not used in diagnostic determinations.

For people under 18, a parent or legal guardian completes the initial questionnaire. The child or teen completes the assessment tasks independently.

If your clinician is not listed when you search inside the application, you can invite them to join the NVOX Network, or choose NVOX Direct and begin without waiting.

In appropriate cases, if an accommodation request was not adequately considered, a family or individual may contact the NVOX Foundation Advocacy program. The program is available at no cost and can help organize information, understand the situation, and consider possible next steps.

In eligible countries, Klarna may be available at checkout. Qualified customers may be able to split the assessment cost into 3 or 4 interest-free payments, depending on location and Klarna approval. Available options will be shown before checkout is completed.

Information is collected and transmitted through a secure process, with access limited based on need and relevant permissions.

Most U.S. states are currently covered. During registration, you’ll select your state and we’ll let you know whether NVOX is currently available for your assessment option in that state.

No. Accommodations are one important use of the report, but the report is also designed to help people understand the findings, share them with professionals, and plan appropriate next steps.

No. AI helps identify patterns in the information collected, but it does not diagnose on its own and does not replace clinical judgment.

No. It is a support tool only. It does not replace a clinician, therapy, or medical advice, and it does not make medication decisions.

No. NVOX combines clinical history, structured questionnaires, attention task results, input from relevant people, existing documents when available, AI-assisted evidence organization, and clinical review.

No. NVOX does not prescribe medication and does not make medication decisions.

No. NVOX is not an emergency service and is not intended for acute mental health crises. If there is immediate danger or severe distress, contact emergency services or an appropriate medical professional.

No. NVOX is not designed to continuously track or monitor you outside the assessment. During specific tasks, the camera and microphone may be used and, where applicable, the session may be recorded. Authorized clinicians may review assessment recordings where permitted. Automated video- and audio-derived analytics are maintained separately for NVOX Labs research and are not used in diagnostic determinations.

No. The report can support a request, but final decisions are made by the school, college, workplace, testing body, or relevant institution.

No. The report is designed to support requests and conversations, but final decisions are made by the school, college, workplace, testing body, or relevant institution.

No. You can start without a previous diagnosis. If you have previous evaluations, medical records, school reports, or accommodation documents, they can be uploaded as part of the process.

No. You can stop and come back. Input from other people and relevant documents can be collected separately through a secure link.

NVOX Companion is a support tool available after the report. It helps you understand parts of the report, revisit recommendations, organize questions, and turn findings into clearer next steps.

NVOX Direct is for people who want NVOX to provide the clinician who reviews the assessment findings with them. The assessment includes a secure online feedback session, and the price is $499.

NVOX is for children ages 8 and older, teens, and adults who want to understand whether the findings support ADHD and what may help next.

NVOX offers two review options. NVOX Network is $349, and NVOX Direct is $499. The assessment itself is the same in both options.

Sometimes yes. In some settings, input from an educational professional, a close person, or previous documentation can strengthen the usefulness of the report for support or accommodation conversations.

The feedback session is a required part of the process before the final report is delivered. The report is delivered only after a clinician in your selected option has reviewed the findings with you and explained what they mean. For minors, the session is held with the relevant parent or legal guardian. If you miss a scheduled session, you will need to reschedule based on team availability and NVOX scheduling and cancellation policies.

The following professional categories are eligible to join the NVOX Network: Licensed Psychologist, PhD or PsyD Licensed Neuropsychologist Psychiatrist, MD or DO Other Relevant Licensed Physician, MD or DO Psychiatric Nurse Practitioner Each clinician must hold an active and relevant professional license, operate within their permitted scope of practice, and complete NVOX review and approval before joining the network.

The person being assessed completes a focused attention task. Adults also complete a structured self-report questionnaire. A separate short reading sample may be collected for NVOX Labs research analytics and is not used in the diagnostic determination.

The price includes the assessment, questionnaires, tasks, the option to upload documents, clinical review, MD oversight, a clear and comprehensive report, and NVOX Companion after the report is delivered.

The questionnaire usually takes about 30 minutes, and the attention task about 15 minutes. A separate reading sample of about 2 minutes may be collected for NVOX Labs research analytics and is not used in the diagnostic determination.

The report can still explain the findings, present additional clinical considerations, and suggest what may be worth exploring or doing next.

The report includes clinical findings, an evidence summary, functional impact, additional clinical considerations, practical recommendations, and documentation designed to be clear and useful.

This option is for people who already have a clinician in the NVOX Network. You complete the same assessment and review the findings with your connected clinician. The price is $349.

We do not want cost to be the reason someone cannot access a high-quality ADHD assessment. In appropriate cases, NVOX Foundation may offer discounts, subsidized programs, or full assessment sponsorship, depending on need, program availability, and relevant criteria.

When appropriate norms are available, descriptive dCPT task performance may be compared with age-based norms. NVOX dCPT does not diagnose, confirm, exclude, or determine the likelihood of ADHD. Task norms are currently available for ages 8 to 65.

Yes. A friendly animated guide explains each step and helps make the experience feel clear, guided, and less stressful.

Yes. Assessment is available for people over 65. Task norms are currently available for ages 8 to 65, so for people over 65, clinical interpretation may rely more heavily on the other information layers and clinical review.

Yes. Clinical review considers how the evidence collected relates to DSM-5-TR criteria for ADHD.

Yes. For children under 12, we recommend having a responsible adult nearby to help with instructions or technical issues. The child should complete the assessment tasks independently.

Yes. NVOX Companion is included at no additional cost after the report is delivered.

Yes. NVOX is a home-based ADHD assessment process that includes clinical history, structured questionnaires, assessment task results, collateral information, existing documents when available, AI-assisted evidence organization, clinical review aligned with DSM-5-TR criteria, MD oversight, and a clear, comprehensive report.

Yes. NVOX is built with security and privacy measures aligned with HIPAA requirements to help protect sensitive health information throughout the assessment process.

Yes. Previous evaluations and existing documents can help build a fuller picture, but NVOX still completes its own structured assessment process.

Yes. The assessment is completed online from home using a computer with a camera, microphone, and stable internet connection.

Yes. The assessment is designed to help understand whether the findings support ADHD, and whether other explanations or next steps may be worth considering.

Yes. The assessment itself is the same. The difference is who reviews the results with you.

Yes. The report can support professional conversations about support, treatment, accommodations, or possible next steps when clinically appropriate.

Yes, when clinically appropriate. The report can support conversations and requests around 504 Plans, IEPs, college accommodations, workplace accommodations, or standardized testing accommodations.

Yes, when clinically appropriate. The report is designed to support conversations and requests with relevant institutions, but each institution makes decisions according to its own policies.

Yes. When relevant, the report may address possible alternative explanations, co-occurring concerns, or areas that may be worth exploring further.

Yes. You can upload previous evaluations, medical records, school reports, or accommodation documents when available.

You can continue the process, but outside input may strengthen the clinical picture and the usefulness of the report with certain institutions. If they do not respond, you can update or replace them through your dashboard.

You can get help through the in-system chatbot, live support when available, or the NVOX Support email. The goal is to help you complete the process in an organized and secure way.

You can share it with a school, college, workplace, physician, therapist, or clinician, and use it to support appropriate next steps.

You create an account, choose how you want to review your results, complete the questionnaires and assessment tasks, and then your findings go through clinical review.

You need a computer with a camera and microphone, a quiet place, a stable internet connection, and about 45 to 60 minutes for the main assessment process.

Your report is available to you and to the relevant parties in the process, based on the option you choose and the permissions you provide.

Your report is typically available within about 3 business days after the assessment and feedback session are completed and clinical review is finalized.

Your results are clinically reviewed with MD oversight. If you choose NVOX Network, you review the findings with your connected clinician. If you choose NVOX Direct, NVOX provides the clinician who reviews the assessment findings with you.