FAQ

FAQ.

FAQ2024-05-05T19:22:32+00:00

Frequently Asked Questions

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How long does the NVOX assessment take?2024-10-16T17:31:14+00:00

To get started with our diagnostic process, we’ll ask you to fill out a detailed questionnaire about yourself or your child. It’s quite thorough and should take about fifteen minutes to complete. The test itself lasts around an hour to an hour and a half, but don’t worry, it’s designed to be flexible. You’ll have the option to take breaks and continue at your own pace, ensuring the experience is comfortable and stress-free.

What is NVOX?2024-05-05T19:03:56+00:00

NVOX combines cutting-edge technology with the expertise of neuropsychologists and psychologists to accurately diagnose learning disabilities in both children and adults. Our system is designed to be fast, accessible, and affordable, ensuring that everyone across the US can easily get the help and diagnosis they need.

What makes NVOX different from other diagnostic services?2024-10-16T17:29:54+00:00

We offer diagnoses at an affordable price, ensuring they’re accessible to everyone. What’s more, our process is quick and convenient – you can expect results in just 3 days, all without the need for multiple clinic visits. We streamline the process to save you time and hassle, making it easier than ever to get the answers you need.

How does NVOX diagnose learning disabilities?2024-05-05T19:04:32+00:00

We’ve developed advanced technological models that enhance the accuracy and efficiency of diagnosing learning disabilities. Our AI-based system acts like a ‘super diagnostician,’ doing everything a traditional diagnostician does but faster, more accurately, and without bias. It starts with a comprehensive questionnaire and conducts standard tests, much like a typical clinic assessment. The real magic happens as our system tailors questions specifically for each examinee, dynamically adjusting based on their responses. This personalized approach ensures a precise and individualized diagnostic experience

Who can benefit from NVOX’s services?2024-05-05T17:30:55+00:00

Absolutely anyone aged 9 and up who speaks English can use our services. All you need is a computer with a stable internet connection, a standard webcam, a microphone, and speakers. With these basic tools, you’re all set to start the diagnosis process from the comfort of your home.

What are the benefits of getting a NVOX Learning assessment?2024-05-05T19:05:04+00:00

The outcome of an NVOX assessment is a comprehensive understanding of a client’s learning requirements and a tailored strategy for academic achievement. By analyzing brain function and evaluating academic skills, NVOX psychologists pinpoint the distinct learning needs of each individual. This enables the provision of targeted support, helping clients thrive academically. Individuals with dyslexia and other learning disabilities can achieve academic and professional success on par with their peers, provided that their unique learning styles are recognized and accommodated by teachers, employers, and caregivers.

What information do I need to provide during registration?2024-05-05T17:32:36+00:00

We’ll need some basic information. This includes your name, the name of the child or children you want to have assessed, your phone number, and your state. Additionally, we’ll ask for the email address of a teacher or a close contact, depending on who’s being tested.

Is the NVOX testing platform easy to use for children?2024-05-05T17:34:19+00:00

We’ve put a lot of effort into making our diagnostic process as simple and user-friendly as possible. Our goal is to ensure that you have an amazing experience with us. While our system is designed to be straightforward, we recommend that children between the ages of 9 and 11 have an adult with them during the test, just to be on the safe side. This helps make sure the process goes smoothly and that the child feels comfortable throughout. The engaging and interactive nature of our platform makes the experience reminiscent of a game, which can be especially appealing and less daunting for younger users.

Can adults use NVOX for their own diagnosis?2024-05-05T19:03:09+00:00

Absolutely! Our diagnostic tests aren’t just for children; adults can benefit from them too. Whether you’re in university or college or preparing for exams like the PSAT/NMSQT, or facing professional challenges like bar exams, our tests can provide valuable insights. Plus, getting diagnosed can be a key step in receiving accommodations at work under Section 504, ensuring you have the support you need in your professional life.

How much does NVOX cost, and what does the price include?2024-05-05T17:59:29+00:00

The total cost for our comprehensive diagnostic service is just $499. This includes not only the diagnostic assessment itself, but also a detailed follow-up conversation with a neuropsychologist or psychologist. They will explain your test results, delve into what these results mean, and provide tailored recommendations based on any diagnosed disability. Additionally, you’ll receive a comprehensive report that includes in-depth details about the test and its recommendations. All of this is covered in the one-time fee, ensuring you get a complete understanding and guidance for your next steps.

What does the NVOX report contain?2024-05-05T17:40:39+00:00

Our diagnostic report is thorough and detailed, providing a full picture of the assessment and its findings. Here’s what you can expect in the report:

  • Background Information: This section includes personal details, educational history, reasons for the referral, and any relevant medical or developmental history.
  • Behavioral Observations: Observations about the individual’s behavior, attitude, and effort during the assessment are noted here.
  • Assessment Methods: We detail the tests and methods used in the assessment, which may include standardized tests, interviews, and questionnaires.
  • Test Results: Here, you’ll find scores and interpretations from various tests, covering areas such as cognitive abilities, academic skills, language processing, memory, and executive functioning.
  • Analysis and Interpretation: This part of the report provides a detailed interpretation of the results, discussing how they relate to observed behaviors or reported difficulties.
  • Diagnosis: If applicable, a diagnosis is provided based on the assessment results, adhering to specific criteria.
  • Recommendations: We include suggestions for accommodations, interventions, and strategies tailored to support the individual’s learning or developmental needs.
  • Summary and Conclusion: The report concludes with a concise summary of the findings, overall conclusions, and tailored recommendations based on any diagnosed disability. It also includes the expert signature for authenticity.
  • Expert Resume and Signature: To validate the report, it includes the resume of the expert who conducted the assessment and their signature, ensuring authenticity and reliability.

Each report is crafted with care to ensure that you have a comprehensive understanding of the assessment and clear guidance for the path ahead.

How can I prepare my child for the NVOX assessment?2024-05-05T17:56:22+00:00

To prepare your child for the NVOX assessment, consider the following steps to ensure a smooth experience:

  1. Explain the Purpose: Inform your child about the assessment in simple terms, emphasizing that it’s a way to understand their unique learning profile.
  2. Create a Comfortable Environment: Set up a quiet, well-lit area where your child feels at ease and can concentrate.
  3. Ensure Technical Readiness:
  • Internet Connection: Ensure you have a stable and strong internet connection. A wired connection is preferable for reliability. If wireless is the only option, position the device close to the router to strengthen the signal.
  • Check Devices: Confirm that all necessary devices, including a computer are in good working order. Make sure that the printer is ready for printing any required writing pages. Also, check that the camera, microphone, and speakers are connected and functioning properly.
  1. Schedule Appropriately: Choose a time when your child is usually alert and well-rested, avoiding periods when they might be tired or hungry.
  2. Discuss the Format: Brief your child on the assessment’s format to alleviate any anxiety, explaining that they will answer questions on a computer.
  3. Encourage a Positive Attitude: Reassure them that there are no ‘right’ or ‘wrong’ answers and the assessment is simply a way to learn more about their learning style.
  4. Remind Them of Support: Assure your child that they can ask for help if needed and that you’re there to support them.

By carefully preparing for the assessment in these ways, you can help ensure that your child has a positive and stress-free experience with NVOX.

 

Can I use the NVOX report for official documentation at educational institutions or workplaces?2024-05-05T17:45:34+00:00

Absolutely! The NVOX diagnostic report is designed to serve as official documentation for various purposes. It’s fully recognized and can be used in educational institutions and workplaces alike. Whether you’re a student in university or college, preparing for important exams, or an adult facing professional challenges, our comprehensive report provides the insights and official documentation needed. It’s especially useful for securing accommodations and support, as outlined under Section 504, in both academic and work environments.

 

How quickly can I schedule the feedback session after the test?2024-05-05T17:47:01+00:00

After the examinee completes the test and obtains responses from a close contact or teacher, and in the case of a child, also submits a short video demonstrating their writing, you can then schedule a feedback conversation.

How does NVOX ensure the accuracy of its assessments?2024-05-05T17:48:28+00:00

NVOX ensures the accuracy of its assessments through a combination of advanced AI technology, input from experts, and continuous data analysis. Our AI system is trained with extensive educational and psychological research, and fine-tuned with data from a variety of diagnostic tests. Additionally, the system is regularly updated and reviewed by a team of professionals, including neuropsychologists and educators, to maintain the highest standards of diagnostic accuracy. This multi-layered approach ensures that our assessments are both reliable and reflective of the latest advancements in the field of learning disabilities.

What technology does NVOX use for the online assessment?2024-05-05T17:49:37+00:00

For its online assessments, NVOX employs cutting-edge Artificial Intelligence (AI) and Machine Learning (ML) technologies. This includes Natural Language Processing for understanding and analyzing responses, advanced algorithms for accurate diagnostics, interactive interfaces for ease of use, and video analysis for non-verbal cues. Additionally, NVOX prioritizes data security with robust encryption and uses cloud computing for accessible, remote assessments. This combination ensures a comprehensive, user-friendly, and secure online assessment experience.

 

Do schools accept NVOX evaluations for IEP and 504 plans?2024-05-05T19:03:34+00:00

An NVOX evaluation yields a comprehensive report that synthesizes the psychologist’s detailed findings, diagnoses of learning disabilities like dyslexia (if present), and specific recommendations for support. These diagnostic reports, meticulously prepared and officially signed by expert psychologists, align with the rigorous standards of traditional clinical assessments. Designed for broad acceptance, they are recognized by schools, universities, and employers, thereby assisting our clients in securing the essential support they need for success in academic and professional environments.

How does NVOX ensure the privacy and security of my information during assessments?2024-05-05T18:15:53+00:00

At NVOX, safeguarding your personal and medical information is our top priority. We employ rigorous security measures, including advanced encryption, strict access controls, and regular security audits, to ensure the utmost protection of your data. Our practices adhere to industry standards and comply with relevant data protection laws, including HIPAA compliance. Medical-grade data encryption ensures that all personal and assessment information remains secure and confidential. Access to assessment data is restricted to authorized personnel only, and we operate with transparent policies on data usage. Rest assured that no information is shared with third parties, maintaining a secure, confidential, and trustworthy online assessment environment. Your trust and privacy are paramount to us, and we are committed to maintaining the highest level of data security.

What happens if there is a technical issue during the assessment?2024-05-05T18:18:39+00:00

If a technical issue arises during the NVOX assessment, we have protocols in place to ensure minimal disruption and stress for the test-taker. Here’s what to do:

Immediate Reporting: Notify us immediately about the issue using the contact options provided on our platform.

Assessment Pause: We can pause the assessment to prevent any loss of progress or undue pressure on the test-taker.

Technical Support: Our technical support team will work swiftly to diagnose and resolve the issue, guiding you through any steps needed to rectify the problem.

Rescheduling Option: If the issue cannot be resolved promptly, we can reschedule the assessment for a more convenient time.

Data Integrity: We ensure that any responses submitted before the technical issue are saved and secure, so the test-taker will not need to repeat those parts of the assessment.

Our goal is to provide a smooth and user-friendly assessment experience, and we are committed to offering support and solutions if technical challenges arise.

 

Is NVOX’s assessment tool accessible for individuals with physical disabilities?2024-05-05T18:20:20+00:00

NVOX’s assessment tool is designed to be accessible to a wide range of individuals. However, there are a few prerequisites for effectively taking the test:

  1. Vision and Hearing: Our assessment can be completed as long as there are no serious vision or hearing impairments that would hinder interaction with the tool.
  2. Speech Considerations: Individuals with severe stuttering may find certain aspects of the assessment challenging, as some parts might require verbal responses.
  3. Motor Skills: Basic motor skills are necessary for operating a computer mouse, which is integral to navigating and interacting with the assessment interface.

We strive to accommodate a diverse set of users, but these requirements are important to ensure that the assessment can be completed effectively and accurately. If you have specific needs or concerns regarding accessibility, we encourage you to contact us for further assistance and information.

What are the system requirements for taking the NVOX online test?2024-05-05T18:22:01+00:00

To ensure a smooth and efficient experience with the NVOX online test, the following system requirements are recommended:

Internet Connection: A stable and strong internet connection is essential. A wired connection is preferable for reliability, but if using Wi-Fi, ensure proximity to the router for a strong signal.

Computer: A modern computer capable of running current web browsers like Google Chrome, Mozilla Firefox, Safari, or Microsoft Edge.

Web Browser: The latest version of a compatible web browser should be installed and updated.

Camera, Microphone, and Speakers: These should be functional for any parts of the assessment that require audio or video interaction.

Printer: Access to a printer is necessary if the assessment includes tasks that require printing.

Operating System: A recent version of Windows, macOS, or a similar operating system that supports the latest web browser versions.

By meeting these system requirements, you can ensure that the NVOX online test runs smoothly and effectively.

 

Are NVOX’s services covered by insurance?2024-05-05T18:47:57+00:00

As of now, NVOX’s services are not covered by insurance. Our goal is to provide accessible and affordable diagnostic assessments directly to our clients. We strive to keep our costs transparent and manageable, ensuring that our services are within reach for those who need them.

What are the signs that I or my child need an assessment?2024-05-05T18:49:24+00:00

As the academic or professional challenges increase, the signs of dyslexia often become more noticeable. Common symptoms include:

1) Reading significantly below the level expected for one’s age.

2) Difficulties in processing and understanding spoken information.

3) Challenges in finding the appropriate word or formulating responses to questions.

4) Struggling to remember the order of letters or words.

5) Trouble in discerning similarities and differences in letters and words, and sometimes in hearing sounds.

6) Difficulty in phonetically decoding unfamiliar words.

7) Challenges with spelling accuracy.

8) Taking an unusually long time to complete tasks that require reading or writing.

9) Tendency to avoid reading-related activities.

Real-life results

We generate results for our customers

“The NVOX assessment was a game-changer for us. Our daughter was struggling, and the detailed report we got was eye-opening. The process was quick and simple, and now she’s getting the help she needs”

Alicia Regnier

“I was impressed with how quickly NVOX delivered the results. Their platform is so easy to use, and the insights from the assessment really helped us understand our son’s challenges better.”

Marie Hibbler

“NVOX’s quick assessment helped me get extra time for the SAT, boosting my confidence and score. It was a game-changer for my test day!”

Evan Hoffman

“Using NVOX was straightforward and efficient. From registration to receiving the report, each step was clear. The immediate feedback session was incredibly helpful.”

Richard Jeremy

“Thanks to NVOX, I secured extra time for the Bar exam, dramatically enhancing my focus and results on test day!”

Mike Schull

“I highly recommend NVOX for anyone seeking a learning disability assessment. The report was thorough, the staff was supportive, and the service was accessible from the comfort of our home.”

Elizabeth Varela

“I was surprised at how engaging the testing process was with NVOX. It felt more like an interactive session than a test, which really helped my child stay focused and relaxed.”

Jay C. McLendon