FAQs Archive

Q: I saw a company offering diagnostics for $179. Why is NVOX more expensive?

Some companies offer diagnostics for $179, but these are often very limited services. They typically involve only a basic questionnaire, and you’ll receive a report summarizing your answers, signed by a psychologist who often isn’t licensed in your state. There’s no interaction with a professional, and getting additional support usually costs hundreds more. Such reports are often not accepted by schools, other educational institutions, or workplaces due to their limited scope. Additionally, these services are often seen as unreliable and lack the credibility needed for formal accommodations. We also recommend checking Trustpilot reviews to ensure the service you choose is trustworthy and meets your expectations.

Q: What are the signs that I or my child need an assessment?

As the academic or professional challenges increase, the signs of dyslexia often become more noticeable. Common symptoms include: 1) Reading significantly below the level expected for one's age. 2) Difficulties in processing and understanding spoken information. 3) Challenges in finding the appropriate word or formulating responses to questions. 4) Struggling to remember the order of letters or words. 5) Trouble in discerning similarities and differences in letters and words, and sometimes in hearing sounds. 6) Difficulty in phonetically decoding unfamiliar words. 7) Challenges with spelling accuracy. 8) Taking an unusually long time to complete tasks that require reading or writing. 9) Tendency to avoid reading-related activities.

Q: Are NVOX's services covered by insurance?

At the moment, our services are not covered by insurance. However, we are actively working to collaborate with insurance providers to make our assessments more accessible. Stay tuned for updates as we continue to expand coverage options!

Q: What are the system requirements for taking the NVOX online test?

To ensure a smooth and efficient experience with the NVOX online test, we recommend the following system requirements: Internet Connection: A stable and strong internet connection is essential. A wired connection is preferable for reliability, but if using Wi-Fi, make sure you’re close to the router for a strong signal. Computer: A modern computer is required. For the best experience, we recommend using a device with a large screen. Web Browser: The latest version of Google Chrome is highly recommended for optimal performance. Camera, Microphone, and Speakers: These should be fully functional to support any parts of the assessment that require audio or video interaction. Operating System: A recent version of Windows, macOS, or a similar operating system that supports the latest browser versions. By meeting these system requirements, you can ensure that the NVOX online test runs smoothly and effectively.

Q: Is NVOX's assessment tool accessible for individuals with physical disabilities?

NVOX's assessment tool is designed to be accessible to a wide range of individuals. However, there are a few prerequisites for effectively taking the test: Vision and Hearing: Our assessment can be completed as long as there are no serious vision or hearing impairments that would hinder interaction with the tool. Speech Considerations: Individuals with severe stuttering may find certain aspects of the assessment challenging, as some parts might require verbal responses. Motor Skills: Basic motor skills are necessary for operating a computer mouse, which is integral to navigating and interacting with the assessment interface. We strive to accommodate a diverse set of users, but these requirements are important to ensure that the assessment can be completed effectively and accurately. If you have specific needs or concerns regarding accessibility, we encourage you to contact us for further assistance and information.

Q: What happens if there is a technical issue during the assessment?

If a technical issue arises during the NVOX assessment, we have protocols in place to ensure minimal disruption and ease for the test-taker. Here’s what to do: Immediate Reporting: Notify us immediately about the issue using the contact options on our platform. If the chat is unavailable, please reach out to us via email at support@nvox.com . Assessment Pause: We can pause the assessment to prevent any loss of progress or undue stress. Technical Support: Our technical support team will promptly diagnose and resolve the issue, guiding you through the steps needed to address it. Rescheduling Option: If the issue cannot be resolved quickly, we can reschedule the assessment for a more convenient time. Data Integrity: Any responses submitted before the technical issue will be securely saved, so the test-taker will not need to repeat those sections of the assessment. Our goal is to ensure a smooth and user-friendly experience, and we are here to assist you with any challenges that may arise.

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FAQs

I saw a company offering diagnostics for $179. Why is NVOX more expensive?

What are the signs that I or my child need an assessment?

Are NVOX’s services covered by insurance?

What are the system requirements for taking the NVOX online test?

Is NVOX’s assessment tool accessible for individuals with physical disabilities?

What happens if there is a technical issue during the assessment?

Get a personal consultation.

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